Customworx Hoodie - Black

Since all our products are made to order (unless stated as "Ready to Ship"), delivery times can vary based on several factors. Most orders are fulfilled within 1-2 weeks, although some orders may be completed sooner or take a little longer. We will keep you updated and notify you once your product has been dispatched.

At Master Merch, we strive to ensure your satisfaction. Due to the print-on-demand nature of our products, which are custom-made for each order, we can only accept returns and offer refunds for items that were delivered defective. If you receive a defective product, please contact us immediately to arrange a return and refund.

However, "Ready to Ship" products may be returned within 14 days of receipt for a refund, excluding shipping costs.

For more detailed information, please see our full refund policy.

If you have not received your order within the expected delivery timeframe, please contact us as soon as possible. Email our support team at info@master-marketing.co.uk with your order details, and we will investigate the issue and provide you with an update.

Your satisfaction is our priority, and we will work diligently to resolve any issues related to missing orders.

We are always excited to partner with new influencers and groups! To add your products to our website, please contact us at info@master-marketing.co.uk.

Our team will guide you through the process of getting your merchandise store set up and ensure your designs meet our quality standards. We look forward to collaborating with you!